Why is Outlook not letting me open attachments?
When Outlook users face difficulties in accessing or opening email attachments, it hampers their work and causes frustration. The problem may arise due to full Temporary Internet Files storage, using a non-Microsoft primary email address, corruption in PST file, etc. In this post, we’ll be discussing some effective ways to fix the problem. Show
How to Fix “Unable to Open Outlook Email Attachments” Issue?If you can’t access or download email attachments in Microsoft Outlook, follow these solutions: Solution #1: Empty Temporary Internet Files FolderWhen you download an attachment in Outlook, the application first saves a copy of the attachment to a subfolder in the Temporary Internet Files folder. When this folder reached its storage limit, the application may throw the “Can’t open attachments in Outlook” error. You can delete the files from this folder to resolve the issue. Follow these steps:
Solution #2: Make Microsoft Email Address as the Primary Email AddressIf you are unable to open Microsoft Outlook attachments and receiving “access is denied” error, then it’s possible that you have set a non-Microsoft email address as the primary email address. You can change the primary email address to your Microsoft email address by following these steps:
Solution #3 Disable AntivirusSometimes, antivirus software mistakenly considers genuine and safe files as virus/malware. If your antivirus program is wrongly blocking an attachment by identifying it as a virus or Trojan, then you can disable the program temporarily. You can then download the attachment and enable the program later. Solution #4: Right-Click to Open AttachmentIf you are unable to open Outlook attachments when you double-click them, you can try a different method. Instead of double-clicking an attachment, you can right-click it and select Open. The reason why double-clicking an attachment doesn’t work for some users is because of the double-click speed set for the mouse. If the double-click speed for the mouse is high, you may fail to open the attachments by double-clicking them. You can reduce the double-click speed manually by going to Control Panel > Mouse > Buttons. Solution #5: Install Outlook UpdatesIf you can’t open attachments in Outlook, it’s possible that you are missing some important Outlook updates. You can install the latest Outlook updates by following these steps:
Solution #6: Repair Personal Storage Table (PST) FileIf you are unable to open attachments in Outlook even after applying the above solutions, analyze the PST file’s health. If the Outlook data file (PST) is corrupt, it could be the reason why you can’t open attachments. You can repair the file by using Inbox Repair Tool (ScanPST.exe), which is located in the default Outlook installation directory. If the PST file is severely corrupt, ScanPST.exe may fail to repair the file. In that case, you can use an advanced PST file recovery tool such as Stellar Repair for Outlook. A Screenshot of Stellar Repair for Outlook Stellar Repair for Outlook software can parse severely corrupt PST files and recover emails, contacts, calendars, and other items. The software offers a simple method to repair PST files and allows to preview the mailbox data before saving. ConclusionIf you can’t open attachments in Outlook, you can follow the solutions discussed above. In case the problem is caused by a damaged or corrupt Outlook data file, you can use Inbox Repair Tool or an advanced software such as Stellar Repair for Outlook to repair the corrupt PST file. Why is my email not letting me open attachments?One of the most common reasons why you can't open an e-mail attachment is because your computer doesn't have the necessary program installed to recognize the file format.
How do I get Outlook to open attachments?1 Opening Attachments in Outlook. In your message pane, an email message with an attachment has a paperclip symbol next to it.. Select a message with an attachment.. Double-click the attachment and it will open automatically using the appropriate program on your computer. You can then view, edit, or print the document.. When I doubleSliding the Double-click speed slider one step to the left is typically sufficient to fix this issue. However, if the issue still occurs, you may have to slide it further.
Why is my Outlook blocking attachments?One of the most common ways of transmitting computer viruses is through file attachments. To help protect you and your recipients against computer viruses, Outlook blocks the sending and receiving of certain types of files (such as .exe and certain database files) as attachments.
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