Why is live caption not available?

You can turn on Live Caption for media you play in Chrome.

Live Caption is only available in English.

1. On your computer, open Chrome
   
   .
2. At the top right, click More
    
    Settings.
3. At the bottom of the Settings page, click Advanced 
    Accessibility 
    Captions.
4. Turn on Live Caption.

Tips:

• When you play a video, to turn on captions, at the top right click Media control
  .
• To use live captions for videos that autoplay, turn on the video volume.
• When you click away from the tab with sound, live captions will appear in a hover-bubble that you can drag. To return to the tab with audio, click .

Customize your captions

Customize your captions to make them easier to read. You can:

• Collapse and expand captions with the arrow on the caption box.
• Select the captions to move them to your preferred place on your browser.
• Change your caption font, size, color, and opacity.
• Change the background color and opacity.

To customize the font:

1. On your computer, open Chrome .
2. At the top right, click More
   Settings.
3. At the bottom of the Settings page, click Advanced 
    Accessibility 
    Captions.
4. In your computer's system preferences, select your customization.

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With a single tap, Live Caption automatically captions speech on your device. You can use it on media like videos, podcasts, phone calls, video calls, and audio messages.

Important:

• Some of these steps work only on Android 10 and up. Learn how to check your Android version.
• Some of these steps require you to tap the screen.
• Call captioning only works on Pixel phones.

Contents

Turn on Live Caption

Move the caption box

Change Live Caption settings

Type responses during a phone call

Battery use & other notes

Get help

Turn on Live Caption

Live Caption works on:

• Pixel 2 and later phones in English
• Pixel 6 and Pixel 6 Pro phones in English, French, German, Italian, Japanese, and Spanish
  • On Pixel 6 & Pixel 6 Pro phones, you can also identify these languages and translate media captions automatically through auto detection.
• Other select Android phones

To turn Live Caption on or off:

1. Press the volume button.
2. Under the volume controls, tap Live Caption
   .

Tip: If these steps don't work, you may need to first turn on Live Caption in your device’s Accessibility settings.

When Live Caption is on, captions appear for speech in media playing on your device.

On Pixel phones, captions also appear during calls. The person on the other end of the call is notified with a voice announcement that captions are on.

All captions are processed locally, never stored, and never leave your device.

Tip: If you don’t find “Live Caption,” you might need to update your Android System Intelligence. Android System Intelligence was previously called “Device Personalization Services.” If you find the previous name in the Play Store, you can still update the app.

Move the caption box

• To move the caption box: Touch and hold, then drag up or down.
• To hide captions and turn off Live Caption: Drag the caption box off the bottom of your screen.
• To expand or contract the caption box: Double-tap. This movement isn’t available while you’re on a call.

Change Live Caption settings

1. On your device, open Settings
   
   .
2. Tap Sound
   Live Caption.
3. Under Settings, you can find or change these settings:
   • Turn Live Caption on or off.
   • Hide or show profanity.
   • Hide or show sound labels, such as laughter and applause.
   • Hide or show the Live Caption icon in volume control.
   • Turn call captioning on or off. This setting is for Pixel phones only.

Tip: To change the caption size, style, and color, go to caption preferences.

Type responses during a phone call

Important: Available on Pixel 6 & Pixel 6 Pro only.

Use this feature to make calls without speech. You get captions of what the other person says and you can type in responses in real time. Your messages are read aloud by the system. This feature doesn’t translate and only allows you to converse in your current language.

To turn type responses on:

1. On your phone, open Settings
   .
2. Tap Accessibility
   Live Caption.
3. Turn on Type responses during calls.

During calls, a notification informs you that call captions is on. To start typing, tap Keyboard

Battery use & other notes

When you’re on calls or when you play media, Live Caption uses more battery. Live Caption turns off automatically in battery saver mode.

Other notes about Live Caption:

• Live Caption isn't intended for calls with more than one other person.
• During calls, if you mute your side during the captions disclosure announcement, the announcement is muted. Make sure that the other person knows captions are on.
• Captions might be unavailable for some media and calling apps.
• Live Caption works best on audio with clear speech and low background noise.
• Live Caption doesn't work on music.
• Live Caption doesn't use mobile data or an internet connection. All audio and captions are processed on the device and are never stored or sent to Google.

Get more help

For more help with Live Caption, contact the Google Disability Support team.