Lỗi 1310 khi cài office 2010 trên win 7 năm 2024

TTO - Một lỗi xảy ra trong quá trình cài đặt ứng dụng Office 2010 có nội dung “Error 2203. An Internal Error Occurred” khiến người dùng không thể cài đặt Office 2010 vào hệ thống.

Phóng toLỗi ảnh hưởng khi bổ sung OneNote 2010 làm bạn không thể tiếp tục cài đặt

Lỗi này thường xảy ra khi bạn tiến hành thêm ứng dụng OneNote trong phiên bản Office Professional Plus 2010 32-bit vào phiên bản Windows 7 Ultimate 64-bit. Để khắc phục lỗi này, bài viết sau sẽ hướng dẫn bạn thực hiện một cách dễ dàng.

Đầu tiên, bạn truy cập vào cửa sổ thiết lập dịch vụ bằng cách gõ từ khóa services.msc vào hộp tìm kiếm của Start Menu, nhấn Enter. Ở hộp thoại hiện ra, bạn cuộn thanh trượt xuống dưới và nhấp chuột phải và lựa chọn Windows Installer trước khi nhấn vào nút Stop để ngừng dịch vụ lại.

Phóng toNgừng dịch vụ Windows Installer của Windows

Sau khi ngừng dịch vụ, bạn tiếp tục nhấp chuột phải vào lựa chọn Windows Installer và chọn Start. Bây giờ, bạn hãy điều hướng đến thư mục Temp bằng cách gõ %temp% vào hộp tìm kiếm trong Start Menu và nhấn Enter.

Khi thư mục Temp mở ra, bạn kích chuột vào một vùng trống trong thư mục và chọn Properties. Tại hộp thoại hiển thị, bạn chuyển sang thẻ Security và nhấp chọn tên người sử dụng trong mục Group or user names và chọn Edit.

Phóng toTinh chỉnh cho thư mục Temp của Windows

Cửa sổ Permissions for Temp xuất hiện, bạn hãy nhấp vào nút Add. Lập tức, hộp thoại Select Users or Groups xuất hiện, bạn gõ vào ô dưới mục Enter the object names to select nội dung Everyone trước khi nhấn vào nút Check Names. Xong nhấn OK để xác nhận.

Di chuyển đến mục dưới có nội dung Permissions for Everyone, bạn đánh dấu kiểm trước tất cả các lựa chọn dưới cột Allow trước khi click chuột vào mục OK để xác nhận.

Bây giờ khởi động lại tiến trình cài đặt ứng dụng Office của mình. Quá trình cài đặt sẽ diễn ra một cách suôn sẻ mà không gặp bất kỳ lỗi nào.

Users regularly report software installation issues on Windows support forums. Error 1310 is one such issue that occurs for some users when they try to install software packages in Windows. The error 1310 message says, “Error writing to file .”

Error 1310 means users can’t install the software packages it occurs for. Users have reported the error to arise for LibreOffice, MS Office, Autodesk Investor Professional, Photoshop, and AutoCAD software packages, among others. This is how you can fix error 1310 in Windows 11/10.

1. Select to Run the Installation File as an Administrator

First, it’s best to start with the simpler potential fixes for error 1310. Running a setup file as an administrator is one of the most straightforward possible resolutions. Right-click the software setup wizard (installer) file error 1310 arises for and select Run as administrator.

2. Run the Program Install Troubleshooter

Microsoft’s Program Install and Uninstall troubleshooter can resolve installation issues by checking for corrupted registry keys. That troubleshooter isn’t available within Windows, but you can download it. This is how you can run the Program Install and Uninstall troubleshooter:

1. Open this Program Install and Uninstall troubleshooter page.
2. Select Download troubleshooter to obtain the Program Install and Uninstall troubleshooter file.
3. Open the Explorer file management tool and the folder containing the downloaded Program Install and Uninstall troubleshooter.
4. Next, double-click MicrosoftProgram_Install_and_Uninstall.meta.diagcab to launch the Program Install and Uninstall troubleshooter.
5. Click Next to proceed with the installation troubleshooting.
6. Select the troubleshooter’s Installing option.
7. Then select the program you’re having an issue with installing or select Not listed.

3. Check the Windows Installer Service is Running

The Windows Installer service is required for installing software with MSI installer packages. So, make sure that particular service is enabled and running. Check and change that service’s settings as follows:

1. Click the search button (magnifying glass) or box on the Windows 11/10 taskbar.
2. Input a services search phrase within the text box to find the app of that name.
3. Click the Services app search result to access that tool.
4. Then double-click Windows Installer to access the settings for that service.
5. Select Start if Windows Installer isn’t running.
6. If the service is running, restart it by selecting Stop > Start.
7. Next, select Apply in the Windows Installer Properties window.
8. Click OK to exit Windows Installer Properties.

4. Reregister the Windows Installer

Reregistering the Windows Installer (otherwise msiexec.exe) is one of the most widely confirmed fixes for error 1310. That highlights error 1310 often occurs because the Windows Installer module isn’t properly registered. So, try reregistering the Windows Installer as follows:

1. Press Win + S to open Windows Search.
2. Input CMD to locate the Command Prompt app.
3. Open Command Prompt with elevated permissions by right-clicking that app in the search tool and selecting Run as administrator.
4. Unregister Windows Installer by executing this command:

       msiexec /unregister  
     
   
5. Then input this command to reregister msiexec.exe:

       msiexec /register  
     
   
6. Close Command Prompt and reboot Windows.

5. Turn Off Controlled Folder Access

Controlled folder access is a security feature that blocks changes to protected folders. If enabled, that feature could be causing error 1310 by blocking changes to required installation folders. You can disable controlled folder access like this:

1. Double-click the Windows Security (shield) icon within the system tray part of the taskbar.
2. Select Virus and threat protection on Windows Security’s left tab bar.
3. Click the Manage ransomware protection navigation option to reach the Controlled folder access setting.
4. Then click Controlled folder access to turn off that feature if enabled.

6. Uninstall Different Versions of the Same Program

Error 1310 can arise when users try to install new versions of software packages already on their PCs. For example, some users might try to install MS Office 2019 with older Office suites still installed on their PCs. So, check if an older version of the software you’re trying to install exists on your desktop or laptop.

If another version of the same app is installed, thoroughly remove that software. You can remove the app with one of the methods in our guide to uninstalling software in Windows 11. We recommend using a third-party uninstaller tool like IObit Uninstaller to ensure no leftover residual files or registry entries remain from the uninstalled software.

7. Perform Generic Windows-Based Fixes

If nothing has worked yet, try these more generic Windows-based fixes:

Run the Deployment Image and System File Checker Commands

Installation errors can often arise because of system file corruption. So, it’s recommended to run a System File Checker scan to check for and maybe repair that possible cause. This article about repairing system files with SFC includes guidelines for utilizing that tool.

Also, run a Deployment Image Servicing Management scan in conjunction with the SFC tool. The Deployment Image Servicing Management tool checks for and repairs system image issues. You can run that utility by inputting and executing the following command:

    `DISM /Online /Cleanup-Image /RestoreHealth`

### Take Ownership of the Target Installation Directory

Some users confirm taking ownership of a folder within the target installation directory can fix error 1310. Taking ownership of an installation location will give you full access to it. This potential solution is more likely to work if you’re trying to install the software in a folder with more restricted access, like the Windows directory.

Check out our article about taking ownership of folders on Windows for guidelines about how to apply this potential resolution.

Try Installing Software After Clean Booting

Background apps conflicting with the installation process is another possible reason for error 1310 occurring on your PC. So, disabling background third-party apps and services starting with Windows by setting a clean boot could be a potential solution for error 1310. Our guide to performing a clean boot on Windows includes instructions for how to apply this possible fix with MSConfig and Task Manager.

When you’ve performed a clean boot, try installing the software you need. Then you can restore all the original boot settings after installing the programs. However, remember that the same error may occur again when you try to install more software packages in the future. So, identifying what app or service is causing the issue now will save you from having to clean boot again.

Install Your Software Again After Fixing Error 1310

When you’ve applied those potential resolutions, you’ll probably be able to install the software you need in Windows 11/10. They’re potential solutions that have fixed the error 1310 installation issue for lots of users. So, there’s a strong possibility one of them will also resolve error 1310 on your Windows 11/10 PC.