How do I transfer Officescan to Apex One?

Trend OfficeScan migration to Apex One

Please click on the link regarding important information that we received from Trend Micro about OfficeScan XG SP1.

**Newest information - https://success.trendmicro.com/solution/000286157

https://success.trendmicro.com/solution/000283080

 There are 2 options to move your Windows and Mac endpoints from OfficeScan to Apex One.

 1. As a unit admin you can move your endpoint manually. Here is what in involved. 

• Unit admins will need to uninstall the agent. For your Windows endpoints this can be done by using the CUT Tool that is provided to units in our share. Here is the file path \\ad.ufl.edu\ufem\Client\Trend\CUT and if you are removing an agent from a Mac endpoint there is a Mac uninstall package.
• Once the OfficeScan XG agent is uninstalled unit admins can now install the Apex One agent. You can do this manually or create a package in SCCM and push it  out to your endpoints. For our UF campus endpoints here is the file path for these agents \\ad.ufl.edu\ufem\Client\Trend\Campus , for our UF Health endpoints here is the file for these agents \\ad.ufl.edu\ufem\Client\Trend\HSC

 2. The UFEM team can migrate your current OfficeScan XG agents over to Apex One. 

• What’s involved – You'll need to let us know that you would like us to move your agents to Apex One. We asked that you please create a Cherwell ticket to begin the process.  
• Depending on how many endpoints that are currently using the OfficeScan XG agent will determine how long the migration process will take. Once we start the process and the agents begin to move to Apex One those endpoints will get a pop up stating that they will need to be restarted. 
• There is one item to note. If any of your OfficeScan XG agents appear offline we will not be able to move them. If any agents appear to be offline at the time, we can send you a screenshot or a list of which ones are offline. It will be up to you to decide if you are going to have that endpoint come back online and we can continue to move it or you can manually move that endpoint to Apex One.

3. The last item to note is that once your endpoints have been migrated over to Apex One the unit admin will need to gain access to Apex Central. Apex Central is the new Control manager. Your policies that you created in Control Manager cannot be migrated to Apex Central. The unit admin will need to create a new policy inside Apex Central.

After the new installation completes, import the backed-up key and certificate to allowcommunication authentication between the Apex One Server and Security Agents tocontinue uninterrupted. If you create a new certificate during Server installation, SecurityAgents cannot authenticate Server communication because they would still be using the oldcertificate.

Lesson 2: Trend Micro Apex One Server44© 2019 Trend Micro Inc. EducationMigrating Apex One ServersApex One Administrators can use the Server Migration Tool to copy settings from previous OfficeScanversions to the current version.This tool exports the following settings from OfficeScan 10.0 and later, and imports the settings to thecurrent version of Apex One:•Domain structures•Additional service settings *•Manual Scan settings *•Spyware/Grayware approved list *•Scheduled Scan settings *•Global Agent settings•Real-time Scan settings *•Endpoint location•Scan Now settings *•Firewall policies and profiles•Web Reputation settings *•Smart Protection sources•Approved URL list *•Server update schedule•Behavior Monitoring settings *•Agent update source and schedule•Device Control settings *•Notifications•Data Loss Prevention settings *•Proxy settings•Privileges and other settings *•OfficeScan_Agent_Port and Client_LocalServer_Port in theofcscan.inifileNote:Settings with an asterisk (*) retain the configurations at both the root and domain level. The tooldoes not back up the Security Agent listings of the Apex One Server only the domain structures.Security Agent only migrates features available on the older version of the Security Agentserver. For features that are not available on the older server, Security Agent applies the defaultsettings.

© 2019 Trend Micro Inc. Education45Lesson 2: Trend Micro Apex One Server1From the Apex One Web Management console, go to Administration > Settings > ServerMigration and click Download Apex One Settings Export Tool. Save theApexOneSettingsExportTool.zipfile to the hard drive.Alternately, navigate to the following folder on the Apex One Server computer:...\PCCSRV\Admin\Utility\PolicyExportTool2Copy theApexOneSettingsExportTool.zipfile or the ...\PolicyExportToolfolder to thesource OfficeScan server computer.3Double-clickOfficeScanSettingsExportTool.exeto start the OfficeScan Settings ExportTool.4Copy the resultingServer_Settings_Migration.zippackage to a location that thedestination Apex One Server can access.5To import the settings to the destination Apex One server, go to Administration > Settings >Server Migration and click Import Settings.6Locate theApex One_Server_Migration.zippackage and click Open.7Verify that the server contains all the previous Apex One version settings.

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