What is behavioral approach in information systems?
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AbstractInformations system development (ISD) is an inherently stressful enterprise; it involves risk, conflict, change, and uncertainty. It is surprising that system development, with its problems and vicissitudes, has not been examined from a stress perspective; indeed the literature is curiously silent on the general subject of emotional factors in ISD. We argue here that many of the behavioral patterns of system development can be interpreted as ways of coping with the stress that is involved. Research on the causes and consequences of stress (on well-being, individual performance and group dynamics) is reviewed in depth. A theoretical synthesis is attempted in order to produce a model of stress that can be applied to information system development. Two case studies of user involvement will be used as a “sand-table” on which to evaluate the validity and utility of the stress perspective. Concepts from psychoanalytic theory (Bion's theory of work groups) seem particularly helpful in interpreting the intriguingly different pattern of outcomes seen in the two studies. We conclude by addressing implications of the stress perspective for information systems research and practice. KeywordsStress Emotion Information system development Participative design Group dynamics Decision-making Psychoanalysis Cited by (0)Copyright © 1993 Published by Elsevier Ltd. To read the full version of this content please select one of the options below:
DAVID ELLIS (Department of Information Studies,
University of Sheffield, Western Bank, Sheffield, S10 2TN) A behavioural approach to information retrieval system design is outlined based on the derivation of a behavioural model of the information seeking patterns of academic social scientists. The information seeking patterns of a variety of academic social scientists were broken down into six characteristics: starting, chaining, browsing, differentiating, monitoring, and extracting. These characteristics
constitute the principal generic features of the different individual patterns, and together provide a flexible behavioural model for information retrieval system design. The extent to which these characteristics are available on existing systems is considered, and the requirements for implementing the features on an experimental system are set out.
ELLIS, D. (1989), "A BEHAVIOURAL APPROACH TO INFORMATION RETRIEVAL SYSTEM DESIGN", Journal of Documentation, Vol. 45 No. 3, pp. 171-212. https://doi.org/10.1108/eb026843 MCB UP Ltd Copyright © 1989, MCB UP Limited Related articlesThe behavioural approach looks at the psychological, sociological and economic aspects of the system. This approach is fields of an information system that deals with behaviour issues arising from the developed system and longtime maintenance of the information system also deals with issues that cannot be explode using formulas. This approach deals with issues of:
Behavioural Approach based on the impact of the behaviour and also on the response of the people in the organization. The technical approach to information systems emphasizes mathematically based models to study information systems, as well as the physical technology and formal capabilities of these systems. Technical approach this approach emphasis on three things –
Technical Approach based on the mathematical and the normative models. Such an approach mainly finds much-needed contributions from disciplines like computer science, management science, operations research etc. More PostLatest Post➤ What are the approaches of information systems?The technical approach to information systems emphasizes mathematically based models to study information systems, as well as the physical technology and formal capabilities of these systems. The disciplines that contribute to the technical approach are computer science, management science, and operations research.
What is the difference between technical and behavioral?Competencies can be either technical or behavioral. Technical competencies reflect the knowledge required to perform a specific role. Behavioral Competencies describe the KSAs that facilitate the application of technical knowledge to job-related behavior.
What is behavioral approach in management?What is the Behavioral Approach to Management? The Behavioral Theory of Management, often referred to as Neo-Classical Management Theory, focuses upon individual behavior, motivations, and social interactions. Specifically, it incorporates the study of human behavior through psychology, sociology, and anthropology.
Which academic disciplines contribute to the behavioral approach to information systems?It is also concerned with behavioral issues surrounding the development, use, and impact of information systems, which are typically discussed in the fields of sociology, economics, and psychology.
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