Itunes connect rating and review down
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Configuring an App in iTunes Connect
In this articleImportant Apple has indicated that starting in March 2019, all apps and updates submitted to the App Store must have been built with the iOS 12.1 SDK or later, included in Xcode 10.1 or later. Apps should also support the iPhone XS and 12.9" iPad Pro screen sizes. iTunes Connect is a suite of web-based tools for, among other things, managing iOS applications on the App Store. A Xamarin.iOS application will need to be properly set up and configured in iTunes Connect before it can be submitted to Apple for review and ultimately released for sale or as a free app in the App Store. iTunes Connect can be used for the following:
In addition, the app should also have attractive, high-resolution artwork available in case Apple decides to feature it in the App Store. For more information, please see Apple's iTunes Connect Developer Guide. Managing Agreements, Tax and BankingThe Agreements, Tax, and Banking section of iTunes Connect is used to provide required financial information relating to iTunes developer payments and tax withholdings and to track the status of any agreements you have in place with Apple. Before you can release an iOS application on the App Store (either for free or for sale), you'll need to have the proper agreements in place and have agreed to any modifications to existing agreements. From here you can:
Again, this information must be properly set up, in place, and up-to-date before an iOS application can be submitted to iTunes Connect for review and release. For more information, please see Apple's documentation. Creating an iTunes Connect RecordBefore a Xamarin.iOS application can be uploaded to iTunes Connect for distribution through the App Store, you will need to create a record for the application in iTunes Connect. This record includes all the information about the application as it will appear in the App Store (in as many languages as required) and all of the information needed to manage the app through the distribution process. Additionally, it will be used to configure App Store technologies such as the iAd App Network or Game Center. To add an iOS application to iTunes Connect you will need to be the Team Agent or a user with an Admin or Technical role. Do the following in iTunes Connect:
The new application will be created in iTunes Connect and will be ready for you to fill in the required information such as Description, Pricing, Categories, Ratings, etc.: Managing App Videos and ScreenshotsOne of the most important elements to successfully marketing your iOS application in the App Store is a great set of screenshots and, optionally, video previews. Use actual views of your application running that highlight user interaction and showcase its unique features. Use application preview videos to give users an idea of what it is like to use the application. Apple suggests the following when taking screenshots:
Apple requires screenshots and videos be provided at every screen size and resolution that your application supports. Additionally, portrait and landscape versions should be provided, based on the orientations supported. The following screen sizes and resolutions are currently required: Device Portrait (No Status Bar) Portrait (Full Screen) Landscape (No Status Bar) Landscape (Full Screen) 3.5" Retina 640 x 920 640 x 960 960 x 600 960 x 640 4" Retina 640 x 1096 640 x 1136 1136 x 600 1136 x 640 4.7" Retina(iPhone 6) n/a 750 x 1334 n/a 1334 x 750 5.5" Retina(iPhone 6 Plus) n/a 1242 x 2208 n/a 2208 x 1242 iPad Standard 768 x 1004 768 x 1024 1024 x 748 1024 x 768 iPad Retina 1536 x 2008 1536 x 2048 2048 x 1496 2048 x 1536 App Preview Videos are in the following sizes and resolutions: iOS Device Native Resolution Accepted Landscape Accepted Portrait iPhone 5 & 5s 1136 x 640 (16:9) 1920 x 1080 1136 x 640 1080 x 1920 640 x 1136 iPad 2048 x 1536 (4:3) 1200 x 900 900 x 1200 iPhone 6 1334 x 750 1334 x 750 750 x 1334 iPhone 6 Plus 2208 x 1242 (Rendered Pixels)1920 x 1080 (Physical Pixels) 1920 x 1080 1080 x 1920 Editing Screenshots in iTunes ConnectDo the following in iTunes Connect:
Note Note: Apple will reject your submission if the screenshots or App Preview Video do not match the current functionality in your application. Managing Name, Description, What's New, Keywords and URLsThis section of the iTunes Connect Application Record provides localized information about the application, what it does, any modifications to new versions, keywords used in search and iAd support and any supporting URLs. App NameChoose a descriptive application name that reflects what your application does. Try to keep it as short and concise as possible. Your application's name plays a critical role in how users search for and discover it, so keep the name simple and easy to remember. Pay particular attention to how the name appears when viewed on an iOS device (iPad, iPhone, and iPod touch). Apple suggests the following guidelines when choosing an application's name:
DescriptionWrite a clear, concise, and informative description of the application and its features. The first few lines are the most important and give you a chance to make a great first impression and to draw the user in. Describe what makes your application special and separates it from other, similar apps. Apple suggests the following for writing an application's description:
What's NewWhen uploading a new version of your application, a What’s New in this Version field will be available that should be completed thoroughly and thoughtfully. Apple suggests the following guidelines when filling in the What's New information:
KeywordsThoughtful and strategic keywords pertaining to the functionality of your application help users locate your application easily when searching on the App Store. In addition, if your application serves up iAd ads, the iAd App Network uses the keywords when choosing the ads to target in your app. Apple suggests the following when choosing keywords:
URLsApple requires that the developer provide a link to their website to support any issue or questions that a user might have about the application. They also require a link to the application's Privacy Policy (which, again, must be hosted on your website). Optionally, you can provide a link to marketing information hosted on your website that can be used to provide more information about the application than is provided in the App Store. Editing Name, Description, What's New, Keywords, and URLs in iTunes ConnectDo the following in iTunes Connect:
Important Note: Apple will reject your submission if the Name, Description, What's New, Keywords or URLs do not match the current functionality in your application. Maintaining General App InformationThis section of the iTunes Connect Application Record provides the unique ID of the application (as assigned by Apple), the categories the application belongs in, rating, copyright and information about the company releasing the application. App IconImportant App Icons are no longer submitted through iTunes Connect. They must be submitted through the AppIcon image set in your project's Assets.xcassets file. For more information, see the App Store Icon guide. The App Icon is the face of your application to your users, so it must be memorable and display well at a small size. Memorable icons are clean, simple, and immediately recognizable. Apple suggests the following guidelines when designing your applications icon:
A 1024 x 1024 pixel image is required for the App Icon that will be displayed in the App Store. For more information, see Apple's and the description of Large App Icon section in Documentation App IDThis is a unique identification number assigned to your application by Apple when the iTunes Connect Record is created. You can use this number when calling several web-based interfaces that Apple provides, including App Store information in your website. Version NumberThis is the current, active version of your application as displayed to the user in the App Store. Category and Sub CategoryOne important aspect of discoverability for your application is the category it appears in on the App Store. Categories allow users to browse through a collection of apps and find the ones that they are interested in. iTunes Connect lets you assign up to two different categories when defining your application. Make sure to carefully choose categories that best describe the main function of your application. RatingsAll applications are required to have a rating in the App Store. This rating is used to inform parental control and limit access to children based on the applications's type and content. When defining your application, iTunes Connect provides a list of content descriptions for which you identify how frequently the content appears in your application. These selections are converted into the rating that is displayed in the App Store. When creating applications for children, the App Store has a special category for children aged 11 and under. Even if your application isn’t specifically targeted at kids, you help your customers make good choices by providing appropriate content ratings. Important Note: Apple will reject any application submission that it finds obscene, pornographic, offensive, or defamatory. Copyright and Company InformationApple allow you to provide copyright information for your application and requires information about the company releasing the application such as its address and contact information (which is required for applications released to the Korean App Store). This information will be displayed in the App Store as required. Editing General App Information in iTunes ConnectDo the following in iTunes Connect:
Note Note: Apple will reject your submission if the Categories or Ratings do not match the current functionality in your application. Maintaining Game Center InformationFor iOS game applications that support Apple's Game Center, you can provide information such as the leader boards and in-game achievements that are available to the user and if the application is multiplayer-compatible across a network connection. Editing Game Center Information in iTunes ConnectDo the following in iTunes Connect:
Use the Game Center tab to activate Game Center and maintain any available Leaderboards or Achievements for this application: Maintaining App Review InformationUse this section to provide required information to the Apple personnel that will be reviewing your application such as the contact information (if the tech has any questions), any demo accounts that might be required, and any notes that can help the tester successfully review your app. Editing App Review Information in iTunes ConnectDo the following in iTunes Connect:
Maintaining Pricing InformationIf you plan on releasing your application for sale, you'll need to set the sales price by selecting one of Apple's available pricing tiers and the date that the given pricing goes into effect. For example, as of the time of this writing, the Tier 1 pricing looks like the following: Educational DiscountCheck this box if you want your application to be offered at a discount to educational institutions when they purchase multiple copies at once. The details of the discount are found in the latest Paid Application Agreement, which you must sign before this application will be available to education customers. Custom Business to Business ApplicationAn application that is set up as a Custom Business to Business Application will only be available to the Volume Purchase Program customers that you specify in iTunes Connect, and it will only be available in the applicable territories (for example, U.S. Volume Purchase Program customers must use the U.S. App Store Volume Purchase Program for Business). Custom Business to Business applications will not be available to educational institutions or general App Store customers. Editing Pricing Information in iTunes ConnectDo the following in iTunes Connect:
Maintaining In-App Purchase InformationIf you plan on selling virtual, In-App products from your application (such as new game levels or application features) you will use this section to create and maintain those purchase items. For more information about working with In-App Purchases in a Xamarin.iOS application, please see our In-App Purchasing documentation. Viewing Application ReviewsOnce your application has been released to the App Store, users who purchase or download the application for free can write reviews of the app and leave star ratings. Use this section to see those reviews. For example: SummaryThis article describes how to use iTunes Connect to prepare a Xamarin.iOS application for release to the App Store and how to maintain all of the information displayed about your application in the store. What happens when an app rating goes down?As a result, a low rating can cause an app to be less visible to potential users. Reduced downloads: A low rating can deter users from downloading an app, as they may perceive the app as being of poor quality or not worth their time. This can lead to a decrease in the number of users and revenue for the app. How do I fix my Apple ID review problem?If there's problems doing this: On a mobile device tap: Settings > [your name at the top] > Media & Purchases > View Account > Review Apple ID. If you continue to have problems contact Official Apple Support - Select your region from the list and then your country from the pop-up window. Why can't I see my review on iTunes?When you review an app, it may take up to 24 hours for your review to show up. How long does apple Store Connect review take?How long does a review usually take? On average, 50% of apps are reviewed within 24 hours and 90% are reviewed within 48 hours. |