What type of conflict stems from differences in ideas, definitions, perceptions, or goals
Show Chapter 8 ! 8.1: Conflict Defined ! Interpersonal Conflict.! -Includes four elements:! -1. An expressed struggle.! -2. Between 2 interdependent people.! -3. Who perceive incompatible goals, scarce resources, or interferences from others.! -4. And who are attempting to achieve specific goals. ! An Expressed Struggle ! -Sam Keltner developed the “struggle spectrum” to describe conflicts ranging from mild differences to outright fights.! -Interpersonal conflict involves you and at least one other person.! Achieving a Goal! -Understanding what the individuals want is an important step toward finding a way to manage the conflict. ! Conflict Triggers ! -A perceived cause of conflict. ! Criticism ! -Criticism is the most frequent conflict trigger.! -Many interpret criticism as a personal attack and react both by becoming defensive and striking back at the other person with their own criticism or insults. ! Feeling Entitled! Perceived Lack of Fairness ! -If we believe we have not been treated fairly or equitably, conflict is likely.!
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22 Cards in this Set
Which form of conflict is triggered by differences in perceptions or goals?Interpersonal conflict occurs in interactions where there are real or perceived incompatible goals, scarce resources, or opposing viewpoints.
What is conflict and types of conflict?A conflict is a struggle and a clash of interest, opinion, or even principles. Conflict will always be found in society; as the basis of conflict may vary to be personal, racial, class, caste, political and international.
What is relational conflict?Relational conflict refers to the differences we feel between ourselves and others concerning how we relate to each other. For example, at a staff meeting, a manager interrupts employees and talks to them in a critical tone.
What is interpersonal conflicts?Interpersonal conflict refers to any type of conflict involving two or more people. It's different from an intrapersonal conflict, which refers to an internal conflict with yourself. Mild or severe, interpersonal conflict is a natural outcome of human interaction.
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