A company has three technicians who share the same credentials for troubleshooting system

A company has three technicians who share the same credentials for troubleshooting system

CompTIA A+ is the industry standard for establishing a career in IT.

CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to networking to virtualization and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world.

CompTIA A+ is the only industry recognized credential with performance testing to prove pros can think on their feet to perform critical IT support tasks. It is trusted by employers around the world to identify the go-to person in end point management & technical support roles. CompTIA A+ appears in more tech support job listings than any other IT credential.

The CompTIA A+ Core Series requires candidates to pass two exams: Core 1 (220-1101) and Core 2 (220-1102) covering the following new content, emphasizing the technologies and skills IT pros need to support a hybrid workforce.

  • Increased reliance on SaaS applications for remote work
  • More on troubleshooting and how to remotely diagnose and correct common software, hardware, or connectivity problems
  • Changing core technologies from cloud virtualization and IoT device security to data management and scripting
  • Multiple operating systems now encountered by technicians on a regular basis, including the major systems, their use cases, and how to keep them running properly
  • Reflects the changing nature of the job role, where many tasks are sent to specialized providers as certified personnel need to assess whether it’s best to fix something on site, or to save time and money by sending proprietary technologies directly to vendors

A company has three technicians who share the same credentials for troubleshooting system

9 skills that you master and validate with CompTIA A+

A company has three technicians who share the same credentials for troubleshooting system

HARDWARE

Identifying, using, and connecting hardware components and devices, including the broad knowledge about different devices that is now necessary to support the remote workforce

A company has three technicians who share the same credentials for troubleshooting system

OPERATING SYSTEMS

Install and support Windows OS including command line & client support. System configuration imaging and troubleshooting for Mac OS, Chrome OS, Android and Linux OS.

A company has three technicians who share the same credentials for troubleshooting system

SOFTWARE TROUBLESHOOTING

Troubleshoot PC and mobile device issues including common OS, malware and security issues.

A company has three technicians who share the same credentials for troubleshooting system

NETWORKING

Explain types of networks and connections including TCP/IP, WIFI and SOHO

A company has three technicians who share the same credentials for troubleshooting system

TROUBLESHOOTING

Troubleshoot real-world device and network issues quickly and efficiently

A company has three technicians who share the same credentials for troubleshooting system

SECURITY

Identify and protect against security vulnerabilities for devices and their network connections

A company has three technicians who share the same credentials for troubleshooting system

MOBILE DEVICES

Install & configure laptops and other mobile devices and support applications to ensure connectivity for end- users

A company has three technicians who share the same credentials for troubleshooting system

VIRTUALIZATION & CLOUD COMPUTING

Compare & contrast cloud computing concepts & set up client-side virtualization

A company has three technicians who share the same credentials for troubleshooting system

OPERATIONAL PROCEDURES

Follow best practices for safety, environmental impacts, and communication and professionalism 

Companies that use A+

Jobs that use A+

Help Desk Tech

Desktop Support Specialist

Field Service Technician

Help Desk Technician

Associate Network Engineer

System Support Technician

Junior Systems Administrator

 

Exam Details

Exam Codes CompTIA A+ 220-1001 (Core 1) and 220-1002 (Core 2)

Candidates must complete both 1001 and 1002 to earn certification. Exams cannot be combined across the series.

CompTIA A+ 220-1101 (Core 1) and 220-1102 (Core 2) 

Candidates must complete both 1101 and 1102 to earn certification. Exams cannot be combined across the series.

Launch Date January 15, 2019  April 2022 
Exam Description CompTIA A+ 220-1001 covers mobile devices, networking technology, hardware, virtualization and cloud computing and network troubleshooting. 

CompTIA A+ 220-1002 covers installing and configuring operating systems, expanded security, software troubleshooting and operational procedures.

CompTIA A+ 220-1101 covers mobile devices, networking technology, hardware, virtualization and cloud computing. 

CompTIA A+ 220-1102 covers operating systems, security, software and operational procedures.

Number of Questions Maximum of 90 questions per exam 
Type of Questions Multiple choice questions (single and multiple response), drag and drops and performance-based 
Length of Test 90 Minutes per exam 
Passing Score

220-1001: 675 (on a scale of 100-900)
220-1002: 700 (on a scale of 100-900)

220-1101: 675 (on a scale of 900)
220-1102: 700 (on a scale of 900)
Recommended Experience 9 to 12 months hands-on experience in the lab or field 
Languages English at launch. German, Japanese, Portuguese, Thai and Spanish English at launch. German, Japanese, Portuguese, Thai and Spanish 
Retirement October 20, 2022
TBD - Usually three years after launch 
Testing Provider  Pearson VUE
  • Testing Centers
  • Online Testing
Price $239 USD per exam (See all pricing)

The new CompTIA A+ Core Series includes expanded content on these growing parts of the IT support role:

  • A general expansion of baseline security topics core to the IT support role, including physical versus logical security concepts and measures, malware and more
  • A dramatically different approach in defining competency in operational procedures including basic disaster prevention and recovery and scripting basics
  • A greater dependency on networking and device connectivity

How does CompTIA A+ Compare?

Microsoft
MCSA
Microsoft MTA Infrast Cisco CCENT
Performance Based Questions
Exam Length 2 exams, 90 min. each 2-3 exams 4 exams 1 exam, 90 min.
Experience Level Entry Entry Entry Entry
Exam Focus Technical and professional skills Tied to specific products such as MCSA Windows 8 Broad-based intro to IT Entry-level networking for CISCO solutions
Pre-requisites None. 9-12 months experience recommended None. Prior experience recommended. None None

Exam Preparation

CompTIA offers a wealth of certification training that is designed for exam success. Find out more and explore all training options.

  • eLearning
  • Virtual Labs
  • Exam Prep
  • Study Guides
  • Instructor-Led Training

Study Guides for A+

Developed by CompTIA for the CompTIA certification candidate, Study Guides are available in print or eBook format and packed with informative and engaging content tied to exam objectives.

Browse

eLearning with CompTIA CertMaster Learn for A+

Train anywhere, anytime. Master all exam objectives through learning content that is enhanced with videos, flash cards and performance-based questions. Confirm your learning progress with an included practice test.

Learn More

Interactive Labs with CertMaster Labs for A+

Supercharge your certification training with hands-on, browser-based virtual lab environments. Jump into the role of an administrator, complete basic to advanced tasks and quickly understand the impact of the system changes you make.

Learn More 

Exam Prep with CompTIA CertMaster Practice for A+

Go into your A+ certification exam with confidence. Adaptive exam preparation in this intelligent online training companion will reinforce what you already know and fill the gaps in areas you need to improve.

Learn More

Renewal

Keep your certification up to date with CompTIA’s Continuing Education (CE) program. It’s designed to be a continued validation of your expertise and a tool to expand your skillset. It’s also the ace up your sleeve when you’re ready to take the next step in your career.

Get the most out of your certification
Information technology is an incredibly dynamic field, creating new opportunities and challenges every day. Participating in our Continuing Education program will enable you to stay current with new and evolving technologies and remain a sought-after IT expert.

The CompTIA Continuing Education program
Your CompTIA A+ certification is good for three years from the day of your exam. The CE program allows you to extend your certification in three-year intervals through activities and training that relate to the content of your certification. Like A+ itself, CompTIA A+ ce also carries globally-recognized ISO/ANSI accreditation status.

It’s easy to renew
You can participate in a number of activities and training programs, including higher certifications, to renew your CompTIA A+ certification. Complete CertMaster CE, an online, self-paced CE course, or collect at least 20 Continuing Education Units (CEUs) in three years, upload them to your certification account, and A+ will automatically renew.

Want more details? Learn more about the CompTIA Continuing Education program.

A+ can be renewed.

20

CEUs needed for renewal

Renew Now

CompTIA A+ Purchase Options

CompTIA A+ Exam Voucher

CompTIA A+ Exam Voucher Retake

CompTIA A+ Core 1 (220-1101) eBook

CompTIA CertMaster Practice for A+ Core 1 (220-1101)

CompTIA Integrated CertMaster Learn + CompTIA Labs for A+ Core Series (220-1101)

Exam Prep Bundle

$449.00

eLearning Bundle

$699.00

I got my A+ and it is the best thing I ever did.

Andy MacLeod, Computer Systems Analyst, Chugach Alaska Corporation

A+ is a system check for yourself. Are you good enough for the job you want? With A+ you are.

Darius Peterson, IT Specialist, American Society of Health-Systems Pharmacists

I am proud of what I have achieved. I could not have done it without A+.

Phil Norton, Systems Analyst III, Sourcebooks

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Which of the following should a technician consider when selecting an encryption method for data that needs to remain?

Exam SY0-601 topic 1 question 257 discussion.
The key length of the encryption algorithm..
The encryption algorithm's longevity..
A method of introducing entropy into key calculations..
The computational overhead of calculating the encryption key..

Which of the following are requirements that must be configured for PCI DSS compliance?

The 12 requirements of PCI DSS.
Install and maintain a firewall configuration to protect cardholder data..
Do not use vendor-supplied defaults for system passwords and other security parameters..
Protect stored cardholder data..
Encrypt transmission of cardholder data across open, public networks..

When planning to build a virtual environment an administrator need to achieve the following?

When planning to build a virtual environment, an administrator needs to achieve the following: ✑ Establish policies to limit who can create new VMs. ✑ Allocate resources according to actual utilization. ✑ Require justification for requests outside of the standard requirements.

Which of the following types of attacks is specific to the individual at Target?

Phishing can also be a targeted attack focused on a specific individual. The attacker often tailors an email to speak directly to you, and includes information only an acquaintance would know. An attacker usually gets this information after gaining access to your personal data.