Splashtop dual monitor not working

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I may give that a look.

also, I neglected to mention that the users connects first through SSL VPN tunnel, then RDP to their desktop.

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In the rdp selection you can choose use both monitors

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In the same boat as you guys.

I have multiple users setup via RDP through a VPN Tunnel. Sharing Dual Screens through RDP via VPN is not easy and most users will find it difficult to navigate depending on their experience levels. Me personally I find it very easy, but most of my users are not well technically trained.

So most of my users will use their left screens to use the File Share Options and other SaaS Solutions they can and then use the Right Screen for the Programs that are Dependent Upon the Internal Network to access Core Applications.

Maybe a little different depending on your setup. There are RDP Program like Teamviewer that allow you to see all screens at the same time, but it's still difficult to view two screens on one.

Thanks,

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If you use windows RDP you can set it to select both screens see my earlier screen shot once you select it click save and it will always do this as default

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I have to try this!

the kicker will be, if it actually matches up the two monitors at home with the two in the office, if so, that would be AWESOME!

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worked for me [yay]

but not for the first users I tested.

of course, I am going from windows 10 to windows 10, this user has windows 10 laptop, but we have not upgraded their desktop from windows 7 yet until we purchase upgraded software.

would it make a difference if the system you are remoting into is windows 7?

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It shouldnt make a difference if honest we have windows 7 and 10 connecting to server 2008r2 and dual monitors works fine.

Resave the rdp icon to desktop and verify the selections still ticked ive had to do that a couple of times.

Glad it worked

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ughh, according to techrepublic and couple of other sites

"multiple-monitors support in Windows 7's Remote Desktopis available only on Windows 7 Ultimateand Windows 7 Enterprise"

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I may have found solution, short of upgrading system to 10, which is rdpwrap from github.

there are several references to the software on spiceworks, so it appears safe to try, however reddit indicates it may violate microsoft policy.

why cant anything be simple...

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Yeah, the built in RDP options, as mentioned above, worked for me and many others at my last place!

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Captain James T Kirk​ - Have you looked into using Microsoft Essentials Server? It works the same as the old SBS used to. Yes, there is a cost to install it, but the way things are going [with everyone working from home indefinitely], you might be solving the issue for the long term.

Yes, you might need to install Microsoft Enterprise, but that should really only be for triple monitors, not double monitors. Are the people running Windows 7 at home or in the office? Windows 10 upgrade is still free. Check out the FAQ: //support.microsoft.com/en-us/help/12435/windows-10-upgrade-faq

• Captain James T Kirk

  Thai Pepper

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Do you know if the Win7 clients have had RDP upgraded to RDP8?

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RDP client version 7 or later supports multiple monitors with a check box. In version 6 you would need to setup a batch file to run RDP with this command"mstsc /span".

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You also mentioned a response time issue. In my experience that delay is probably due to poor connectivity between the client and the user's work computer.

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Many IT/MSPs have told us it is a pain to keep track of Windows versions/compatibility, RDP versions / compatibility, and VPN versions / compatibility and cross-platform needs.... easier, higher performance, and reliable to just leverage a secure cloud remote access tool like Splashtop. Splashtop also works across Mac and Linux as well as mobile devices, offering a consistent, effective remote access solution at cost effective pricing [$5 / month per user, billed annually]. No more backhauling of traffic resulting in laggy performance. With Splashtop, you can enable / disable file transfer, remote print, and other manageability knobs. 2FA, device auth, and session recording are some of the built-in security benefits. Single Sign On option is also available. Here are some outline benefits of Splashtop over RDP / VPN: //www.splashtop.com/rdp-vpn-alternative There have many reported vulnerabilities around RDPsand many ransomware has leverage RDP exploits.

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Echoing and adding to what others have said, your two options are /span and /multimon

/span just creates a single virtual monitor that is the size of your physical monitors added together [I believe the monitors must create a rectangle for this to work, e.g. you wouldn't be able to use 1920x1080 and 1080x1920, but you would be able to do 2x 1920x1080]

/multimon actually passes your monitors through as they are and acts as true multi-monitor support

It used to be the case that whilst /span was available to any version of Windows with RDP, where /multimon required thehost [remote] PC to have a certain license type [for example on Windows 7, Ultimate or Enterprise], from a quick search, it looks like since Windows 8.1, Pro now supports /multimon

Edited Jul 27, 2020 at 15:31 UTC

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I will give the multimon a try, but since we are not wanting to do a span, but simply duplicate the two monitors on the office desktop to the two monitors on the home laptop, it may not work due to desktop running windows 7.

I will also check on the version of RDP

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Captain James T Kirk wrote:

[Would it make a difference if the office system is Windows 7.]

If I recall, you must have Windows 7 "Ultimate" on both ends to use Windows native multi-monitor RDP, or it may work with one end 7 Ultimate and the other end Windows 10. Not sure of Windows 10 Home behavior. Using a 3rd party solution may sidestep this limitation.

The "Use All My Monitors" checkbox on Remote Desktop client mentioned above will literally use all the monitors on the client side regardless of how many you have attached to the system at the office.

I'm doing a quadruple monitor WFH session right now to a three-monitor system at the office, and it operates fine over a wimpy 12Mb down DSL line with only 600K up.

Before making the RDP connection, make sure the multiple monitors on the home side are in extended mode and the cursor travels across the screen borders in a logical way [e.g. right side of left monitor goes to left side of right monitor]. Once that's established, multi-monitor RDP will use the local Windows' system monitors' relative positions in the remote session.

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Terecia5538 wrote:

Captain James T Kirk - Windows 10 upgrade is still free. Check out the FAQ: //support.microsoft.com/en-us/help/12435/windows-10-upgrade-faq

You are mistaken:

Is the Windows 10 free upgrade offer still available?

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I may purchase license upgrade for the desktop to windows 10, license upgrade doesnt cost THAT much, and system runs fine otherwise.

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We do this as well. As long as both the computer at home and their computer at the office have WIndows 10 installed it should not be an issue. When setting up the RDP shortcut for them, click the Display tab, and then put a check in "Use all of my monitors for the remote session", it should work fine.

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