During Discover Samsung, get up to $900 enhanced trade-in credit toward Galaxy Z Fold3 5G.θ From $899.99
$1,799.99
with eligible trade-in.θ
- Home /
- Dispenser drawer issues in Samsung washing machine
Your washing machine’s dispenser is located in the detergent drawer and dispenses detergent, bleach, or fabric softener at the proper time during the cycle so your clothing and other items come out clean. If the cycle ends with a drawer full of water or the other things you've added, like detergent or softener, or if the stuff you add drains out of it immediately, there are a few things you can do to solve the issue.
Related Content
Samsung washing machine buttons won't work
If your washer won't start, the buttons won't work, or the control knob won't select a different cycle, you probably have Child Lock turned on. If your Child Lock icon is lit or flashing, this confirms it. Turning Child Lock off will usually take care of your problem.
Samsung washing machine water fill issues
Samsung washing machines use various technologies to minimize how much water is used. Automatic temperature control also reduces how much hot water is used by mixing in cold water as much as possible. In addition, Samsung washing machines are high efficiency [HE] and use significantly less water than previous generations while still getting your cl
Samsung washing machine is shaking
Your washing machine may shake, move, and make noise while spinning. This can happen when the four washing machine legs are not all making secure contact with the ground, or if a large bulky item or huge amount of laundry is in the washing machine. If you just got your front load washer, but didn't remove the shipping bolts, then it will shake a lo
Washing machine has a mildew smell or visible mold
When moisture or other residue [such as leftover detergent or other additives] is trapped in a dark place, it may promote the growth of mold and mildew and may cause unpleasant odors. If your Samsung washing machine has visible mold or a mildew smell, let us show you how to take care of it.
Laundry is stained or damaged after using Samsung washing machine
It can be frustrating to have clothes come out worse than when you put them in the washing machine, but in the vast majority of cases, any stains or damage that weren't there when you put them in the washer, aren't actually caused by your washer. Routine maintenance and cleaning, combined with the proper use of additives, will often correct and pre
We're here for you
Contact Samsung Support
Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.
Want help right away?
Email as a contact option was discontinued as of April 3rd, 2019. Please contact us via Live Chat for a faster response.
Call or Text Us Give us a call
How can we help you?
- Mobile 8 AM - 12 AM EST 7 days a week
- Home Electronics & Appliance 8 AM - 12 AM EST 7 days a week
- IT/Computing 8 AM - 9 PM EST 7 days a week
- Text Support 24 hours a day 7 Days a Week
Fast, easy checkout with Shop Samsung App
Easy sign-in, Samsung Pay, notifications, and more!
Or continue shopping on Samsung.com
×
The Shop Samsung app
Free standard shipping, exclusive offers and financing options.
×
The Shop Samsung app
Free standard shipping, exclusive offers and financing options.
×
You Are About To Be Redirected To Investor Relations Information for U.S.
Thank you for visiting Samsung U.S. Investor Relations. You will be redirected via a new browser window to the Samsung Global website for U.S. investor relations information.
Where do I put fabric softener in Samsung washer?
1 Main wash compartment: Detergent for the main wash, water softener, pre-soaking agent, bleach, and stain remover. 2 Softener compartment: Fabric softener [do not fill higher than the line indicated by MAX].
Why is my Samsung washing machine not dispensing fabric softener?
A clogged dispenser can block the flow of water through the dispenser. Remove the dispenser by pressing the release lever and rinse leftover detergent or additives that could clog the flow of water through the dispenser [use a soft brush].