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If you want to save your settings, back up iPhone before returning them to their defaults. For example, if you’re trying to solve a problem but returning settings to their defaults doesn’t help, you might want to restore your previous settings from a backup. Show If you want to completely erase your iPhone, see . If you want or need to use a computer to erase your iPhone, see . If you're restoring your iPhone, iPad, or iPod touch backup from a computer that requires your device to have a newer version of iOS or iPadOS, you might see an error that your backup can't be restored because the software on your device is too old. Follow these steps to update your device and restore the backup. Learn how to restore your device from a backup in iCloud or on your computer. Restore your device from an iCloud backup
Get help with restoring from your iCloud backup. Restore your device from a backup on your computerLearn more
Published Date: September 18, 2023 Forgot your iPhone passcode? Learn how to put your iPhone into recovery mode so you can erase it and set it up again.
If you enter the wrong passcode on your iPhone Lock Screen too many times, an alert lets you know that your iPhone is disabled. (Learn what to do if you see "[Device] unavailable" or "Security Lockout" on your iPhone or iPad.) If you can’t remember your passcode when you try again, use a computer to put your iPhone in recovery mode. Recovery mode allows you to erase the iPhone, giving you access to set it up again. After you erase your iPhone, you can restore your data and settings from a backup. If you didn't back up your iPhone, you can set it up as a new device and then download any data that you have in iCloud. Step 1: Make sure that you have a computer (Mac or PC)This process requires a Mac or PC. If you're using a PC, make sure that it has Windows 10 or later, and that iTunes is installed. You also need the cable that came with your iPhone, or another compatible cable, to connect your iPhone to the computer. If you don't have a computer and you can't borrow one, you need to go to an Apple Retail Store or Apple Authorized Service Provider for help. Step 2: Turn off your iPhone
Step 3: Put your iPhone in recovery mode
If you can’t get your iPhone to show the recovery mode screen and you need help, contact Apple Support. |