After upgrading a laptop's OS from Windows Vista to Windows 10, hard drive activity is elevated when running normal user applications, causing the laptop to run slowly. Which of the following should a technician do FIRST?
- A. Flash the laptop BIOS to the most current version available from the manufacturer.
- B. Replace both of the installed 1GB SoDIMMs with compatible 4GB SoDIMMs.
- C. Attach an external USB hard drive and move all user data off the internal drive.
- D. Upgrade the currently installed 500GB SSD with a 1TB SSD.
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Suggested Answer: A 🗳️
by JE39 at June 2, 2021, 11:05 p.m.
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JE39
Highly Voted 1 year, 3 months ago
Answer should be B. Increased memory requirements for the new OS is resulting in applications not having access to enough memory. The windows machine is having to rely on the page file constantly. The page file uses disk storage and this is resulting in the constant activity of the disk and of course slow down because hard drive speed is much slower than RAM. While the question does not mention Ram. CompTIA wants you to recognize concepts like memory requirements for software and OS, the speed of a hard drive vs the speed of Ram among other concepts.
upvoted 6 times
ronah
9 months, 3 weeks ago
Agree with you with pearson cram exam and professor messer cram exam they talk about these.
upvoted 1 times
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1GB of RAM is just enough for basic operations like web browsing [although don't expect to run a browser with dozens of tabs open], email, word processing, and light image editing. And even these basic tasks are going to be painful. Do yourself a favor and avoid 1GB of RAM if you can.. It is B. Why would you move all of some ones files on to a USB what if they have 2TS's worth of data. good luck sliding that on onto your USB in a timely manner.
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Nope. This is a pretty dim witted thing to do BEFORE backing up the data. Even if you are not replacing the hard disk, it is still necessary to do a backup when making these big changes to the system
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I think the answer is C. Sounds like a hard drive problem so I suppose backing up the data before you do any changes make sense. I don't believe the answer is B because 2GB of ram meet the minimum requirement for 64-bit windows 10. That should still let you get some real work done. Also, the first solution should most definitely not be flashing your bios. Bios update isn't going to improve performance, it is typically there to do bug fixes with obscure pieces of hardware or add support for a new model of CPU. Not to mention flashing a bio is a dangerous procedure so you better know what you are doing. Even if we suppose updating the bios made sense, then you still have to update your data because there are cases where the bios don't work with your hard drive and it can blow your data away.
upvoted 3 times
I think A is right guys Check this out //answers.microsoft.com/en-us/windows/forum/all/a-system-bios-update-is-required-before-upgrading/c181fb9b-a7a0-42ac-9df2-0893c3832e3f
upvoted 3 times
After going through it again I think your right. Comptia want you to always do the least intrusive thing first and I think C is the best answer!
upvoted 2 times
Which of the following should a technician do FIRST? Yes. They wouldve said "which would most likely solve the issue?"
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Exam Question 511
A customer asks a technician to determine the specifications for new office workstations. Which of the following should the technician consider FIRST?
A. The type of
network
B. The number of PCs
C. The form factor
D. The software requirements
Correct Answer:
D. The software requirements
Exam Question 512
A technician is troubleshooting a laser printer that prints pages with toner missing in random areas. The technician replaced the toner cartridge, but the issue persists Which of the following should the technician replace NEXT?
A. Pickup roller
B. Transfer roller
C. Feed roller
D. Paper
path roller
Correct Answer:
B. Transfer roller
Exam Question 513
A laptop is being upgraded. The machine currently has 4GB LPDDR3 soldered to the motherboard and one available RAM slot. Which of the following chips should be selected to upgrade the laptop?
A. 2GB LPDDR3 SoDIMM
B. 4GB LPDDR3 DIMM
C. 8GB DDR4 SoDIMM
D. 8GB LPDDR3 DIMM
Correct Answer:
A. 2GB LPDDR3 SoDIMM
Exam Question 514
Which of the following methods is configured on a router to convert an internal IP address to an external IP address?
A. DMZ
B. MAC filtering
C. QoS
D. NAT
Correct Answer:
D. NAT
Exam Question 515
A technician is building a new PC and needs !o install RAM. The motherboard has four slots, which are grouped in pairs. Which of the following types of RAM would be MOST appropriate’?
A. Single channel
B. Dual channel
C. Triple channel
D.
Quad channel
Correct Answer:
B. Dual channel
Exam Question 516
An engineering company is experiencing issues When accessing multi-gigabyte files from their local drives. It can take a very long time to access the files but once they are opened speeds are acceptable.
Which of the following recommendations will a technician MOST likely make?
A. Install SSDs in the machines
B. Add a NIC to support 1Gbps
C. Upgrade the RAM to a higher
speed
D. Replace the current processors with higher clock-rate CPUs
Correct Answer:
A. Install SSDs in the machines
Exam Question 517
A home user installed a new high-end video card for 3-D gaming and virtual reality into a mid-tower PC. The user frequency experiences sudden shutdowns in the middle of game play across multiple applications.
Which of the following troubleshooting steps should be taken to isolate the issue? [Select TWO]
A.
Verify if the current power strip ampere rating is sufficient
B. Inspect the battery in the uninterruptible power supply
C. Examine cooling requirements to determine if the current coding solution is adequate
D. Confirm the latest patches for all impacted applications are installed
E. Check the BIOS configuration settings to ensure all fans are on automatic
F. Determine if the current power supply is capable of meeting the requirements.
Correct
Answer:
A. Verify if the current power strip ampere rating is sufficient
E. Check the BIOS configuration settings to ensure all fans are on automatic
Exam Question 518
A network administrator is looking for a cost-effective way to power a single network device over.
A. Ethernet power
B. PoE switch
C. Injector
D. Bridge
Correct Answer:
A. Ethernet power
Exam Question 519
A customer accidentally dropped a
laptop while it was charging. The next day. the customer noticed the laptop would not turn on and called a technician to investigate. The technician confirmed the laptop would not turn on even though it is connected to the power adapter.
Which of the following components was the MOST likely cause of this behavior?
A. The power adapter
B. The battery
C. The DC jack
D. The hard drive
Correct Answer:
C. The DC jack
Exam Question 520
Which of the following Is a key benefit of elasticity in regard to cloud computing?
A. Eliminates the need for site-to-site VPN tunnels
B. Allows for the use of public IPv6 IP addresses
C. Provides the ability to easily scale up/out compute resources
D. Gives the capability to back up cloud computers
Correct Answer:
C. Provides the ability to easily scale up/out compute resources