Diversity in the workplace means that you employ people from a wide range of backgrounds. Working with a team of diverse employees will enhance your business through different perspectives, experience and knowledge.
Research shows that diversity can be good for business. It promotes:
- better business performance and productivity from employees
- more creative and innovative thinking among staff
- improved staff health and wellbeing
- lower risk of discrimination and harassment in the workplace
In Australia, national and state laws cover equal employment opportunity and anti-discrimination in the workplace. As an employer, you must understand your rights and responsibilities under human rights and anti-discrimination law.
State and territory resources
It's unlawful to disadvantage employees and job seekers in any way because of their:
- race
- colour
- gender
- sexual orientation
- age
- physical or mental disability
- marital status
- family or carer’s responsibilities
- pregnancy
- religion
- political opinion
- national extraction [place of birth or ancestry]
- social origin [class, caste or socio-occupational category]
- industrial activities [such as belonging to a trade union]
Check out the step-by-step guide to preventing discrimination in recruitment.
Australian Human Rights Commission
Use the range of fact sheets to help you develop policies and guidelines.
Australian Human Rights Commission
Employing Aboriginal and Torres Strait Islander peoples
As an employer, you can increase your understanding of Aboriginal and Torres Strait Islander peoples' experiences. Your understanding will help you provide appropriate and respectful opportunities for job seekers from these communities.
Learn more about Aboriginal & Torres Strait Islander peoples.
Find out how to actively engage with Aboriginal and Torres Strait Islander peoples.
National Indigenous Australians Agency
Employing CALD people
Australia is a multicultural society. Almost half of the population were born overseas or have at least one parent born overseas.
A culturally and linguistically diverse [CALD] workplace means having employees who:
- are from different countries
- have different cultural backgrounds
- can speak multiple languages
- are from different areas in Australia
- follow different religions
CALD employees provide additional perspectives and experience, they can help you:
- understand Australia’s multicultural consumers
- provide better customer service by using their language and cultural skills
- provide access to new market segments and networks
- expand internationally to overseas markets
CALD employees and your workplace
Make sure your workplace is ready to embrace diversity. You can:
- develop workplace policies and training that promote cross-cultural awareness
- hold lunches and events that celebrate workplace diversity and encourage employees to share their cultures and experiences
- set up mentoring arrangements that match employees from different backgrounds, to encourage open communication
- find out when significant cultural and religious events and days are on, so you can anticipate leave requests and plan celebrations in the workplace
Employing people with disability
People with disability work in all industries, in many different roles, and bring a range of skills, qualifications, talents and experience to business.
Evidence has shown that employees with disability tend to:
- take fewer days off, take less sick leave and stay in jobs for longer than other workers
- have fewer compensation incidents and accidents at work compared to other workers
- build strong relationships with customers
- boost workplace morale and enhance teamwork
As an employer of people with disability, you must be aware of the special national minimum wages that could apply.
Prepare your workplace
If you employ or interview someone with disability, you may need to make changes to your workplace to ensure it's accessible. Most people with disability won't need changes to the workplace, so it's a good idea to chat with them first.
Changes to your workplace could include:
- modifying the physical environment
- accessible car parking
- accessible sanitary facilities
- accessible room requirements in accommodation buildings
- making work arrangements more flexible
Employer support
As an employer, you can access a range of government programs to help you employ people with disability:
- Disabled Australian Apprentice Wage Support is an incentive paid to employers who employ an eligible Australian Apprentice with disability.
- Job Access can help you with free, confidential advice about employing people with disability and the financial help available to employers.
- Wage subsidies can help employers with paying wages and training costs in the first few months of employing a person with a disability.
- The Supported Wage System supports people with disability who are not able to perform jobs at the same capacity as any other employee
Employee support
Your employees with disability also have support available to help them adjust to their workplace:
- Employment Assistance Fund covers the costs of making workplace changes and buy equipment.
- Job Access has information for people with disability about finding work and being supported in the workplace.
- Disability Employment Services can help you with training, support, workplace adjustments and Auslan at work.
- Work Assist supports you to keep working if you’re experiencing significant challenges maintaining your job due to an injury, disability or health condition.
International Day of People with Disability
December 3rd is International Day of People with Disability [IDPwD]. The day celebrates the achievements of people with a disability and aims to raise awareness and acceptance of all people.
IDPwD aims to:
- bring together businesses, governments and communities to recognise the contributions and celebrate the accomplishments of people with disability
- promote the understanding of people with a disability
- encourage support for their dignity, rights and well-being
Learn how you can celebrate the day in your workplace on the International Day of People with Disability website.
Employing mature aged people
Mature aged workers often have built up knowledge and skills during their time in the workforce, so they can help you to:
- look at your business operations from a different perspective
- improve your business processes
- fill any skill or knowledge gaps in your workplace
- provide mentoring to less experienced employees
- train up your employees by sharing skills
There is evidence that mature aged workers can:
- save you money due to lower rates of absenteeism
- make your business more productive
- help you learn and adjust to new technologies in the workplace
Programs and financial support to help you employ mature aged workers
Check out the Investing in Experience Tool Kit for a practical guide to employing people over 45 years of age.
Department of Education, Skills and Employment
Learn more about the Restart Wage Subsidy which provides financial assistance to employers who employ and retain job seekers aged 50 years and over.
Department of Education, Skills and Employment
Working with new parents
Employees may be entitled to unpaid parental leave when a new child is born or adopted.
Australian Government Paid Parental Leave scheme
Employees can also have extra entitlements, such as paid parental leave. This leave could occur under an award, agreement, company policy or law, such as the Australian Government Paid Parental Leave scheme.
The Australian Government Parental Leave Pay provides eligible working parents who are the primary carer of a newborn or newly adopted child with a maximum of 18 weeks of Government-funded pay based on the national minimum wage.
Working dads or partners are eligible to receive up to two weeks of Government-funded pay based on the national minimum wage, called Dad and Partner Pay.
You can provide support to new parents by maintaining regular contact during parental leave. If both employee and employer agree, your employee can come to work for up to 10 paid Keeping in Touch days. These days won't affect your employees unpaid parental leave entitlements.
Learn more about employing young people.
Bullying and harassment
All employees have a right to work in a workplace free from discrimination and harassment. As an employer, you have a responsibility to ensure that your workplace meets these rights.
Under Australian anti-discrimination law, an employer may be legally responsible for discrimination and harassment in the workplace. To minimise the risk of legal action as a result of this, employers can actively implement anti-discrimination policies and ensure they make staff aware of the consequences.
As well as discrimination, bullying is a form of workplace harassment that employers must address.
Bullying behaviour includes:
- unfair and excessive criticism
- publicly insulting victims
- constantly changing or setting unrealistic work targets
- undervaluing employees' efforts at work
Learn more about bullying and harassment.
Check out the Workplace Advice Service for free legal assistance on workplace bullying.
Find out more on preventing and responding to workplace bullying.
Find out more about workplace discrimination, harassment and bullying.
Australian Human Rights Commission
Use the workplace discrimination and harassment policy template.
Australian Human Rights Commission
Read next
Check your obligations when hiring an employee.
Find out what records you need to keep for employees.
Find out how to recruit and induct a new employee.
Interview and recruit employees